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How Technology is Transforming HR Support Services

As business entities undergo several changes due to globalisation and technology, HR support services help businesses focus on core activities by taking stock of their conventional human resource activities ranging from employee onboarding to offboarding. It also proves to be advantageous for startups and small businesses to adopt these tools as it makes them get enhanced and advanced human resource tools and practices.

 

The Tech Revolution in HR


There are several technologies at the forefront of this HR revolution in India. Let us know about them.

 

Cloud-Based HR Management Systems


Information technology, specifically clouds, has enhanced the development of Human Resource Management Systems. These systems include payroll processing system, an employee attendance tracking system as well as a performance appraisal system. Some of the most important advantages of Cloud-based Human Resource Management Systems are:


  • They are best suited for startups since they offer a variety of HR solutions that can be easily integrated while there is little need for heavy initial investment.

  • They also cater to the use of remote working as well as distributed teams, which has become the new normal after the outbreak of the COVID-19 pandemic.

 

Data Analytics


In the current world, HR departments are leveraging data analytics to make better decisions. Analytics help in:


• Evaluating results of employees’ performance and job contentment

• Predicting turnover rates

• Identifying skills gaps


HR analytics therefore provide useful information to startups about workforce trends, which can then lead to better decisions.

 

Mobile HR Applications


As the number of smartphone users is growing rapidly in India, mobile HR apps are also growing in demand. They enable the employees to obtain all the services of the HR department, including applying for leave and reviewing their payslips among others. It enhances the states of employees while eliminating the costs of operation needed by HR departments in traditional platforms.

 

AI-powered Chatbots and Virtual Assistants


Increased usage of chatbots and virtual assistants is changing the way HR addresses the issues of employees. HR support for startups is especially helpful if the number of HR professionals is low, or if the company has a distributed workforce.

 

Blockchain Technology


Although it is relatively recent, blockchain is already being used as a way of protecting valuable information of all employees, proving their credentials, and allowing seemingly complicated global transfers. It could be especially useful to startups collaborating with a contractual workforce from different countries or when industry specificity requires the verification of credentials.

 

Virtual and Augmented Reality (VR/AR)


The practice of using VR and AR facilitates effective learning experiences. The outcomes are better and less costly compared to conventional training methods particularly when developing technical or high-risk competencies.

 

Conclusion


When looking forward to 2024 and beyond, technology will certainly remain a key driver in transforming the HR support services delivered in India. Virtual reality, artificial intelligence, blockchain and cloud systems are enhancing serviceable functions and redistributing the core of HR activities. Business entities that can harness these technologies will be in a better place to receive, manage and maintain staff in this competitive business world. Kutumbh Konnect is one powerful solution with groundbreaking technologies to support HR services of enterprises across India.

 


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